The Front Desk Associate (In-studio Member Lead) will report to Administrative Supervisor.
Ready to be apart of the next big thing in the fitness industry? Inspire Fitness Studios is an
innovative studio gym that provides strength, cardio, and yoga virtual content for at-home app
users, while also creating an exciting and entertaining environment for local in-studio members.
As a truly inclusive experience, Inspire Fitness Studios has bridged various areas of fitness under
one roof, such as, strength & personal training, three types of cardio classes, yoga, infrared
sauna workouts, functional & corrective exercise programs, sports performance, dance classes,
group fitness, youth camps, health & wellness education, nutritional service, and more!
Locals join our high-energy trainers and coaches for fun, exciting, and unique cardio and
strength classes seven days a week, while app-users login in from the comfort of their home to
follow along. We are looking for bright and vibrant individuals who are excited to step up their
game in the fitness industry and join our family as we take over the virtual and live fitness
As the Front Desk Associate (In-studio Member Lead), you will be the first face our members
see before they tackle their personal fitness goals in our workout classes. The ideal candidate is
a high-energy positive go-getter who is ready to tackle a fast-pace environment.
Responsibilities and Duties
Member Check in/Customer Service
Greet all incoming members with enthusiasm
Provide water and towel service to members as requested
Walk members into classrooms and assist them into cardio equipment
Answer all incoming inquiries and obtain appropriate information to direct/transfer calls
or take messages
Handle member service issues to include: Lost and Found items, new membership cards,
change of address, and questions regarding billings and payments, etc.
Keep front desk area and lobby clean, clutter free, and orderly/organized
Clean and organize lobby, and weight and cardio rooms
Record equipment, facility, and janitorial issues on the Maintenance Logs
Inventory Front Desk supplies including first aid kits, and report to General Manager
when supplies are low
Assist & earn commission on membership, product, & apparel sales
Assist on various projects assigned by upper management
Customer Service and/or fitness-related experience is a plus.
Computer skills are necessary (Outlook, Excel, Word, social media platforms).
Fluent in English.
Proficient reading and writing skills.
While performing the duties of this job, the employee is regularly required to stand for
up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels, and
reaches with hands and arms.
Able to lift 25 pounds if necessary.
Full-time Availability:40 hours/week; weekend, afternoons, mornings, and holidays availability
needed; hourly rate based on experience + 5% commission on all product, apparel, &
Part-time Availability: 15-30 hours/week; weekend, afternoons, mornings, and holidays
availability needed; hourly rate based on experience + 5% commission on all product, apparel,
& membership sales