Our Dear Inspire Fitness Customers,
As we navigate these challenging times, we appreciate your patience more than ever. During this current crisis, we’ve had to make substantial changes to our logistics, transportation, supply chain, purchasing, and third-party seller processes to ensure the safety of our team. Due to these changes and the unprecedented increase in demand, product is taking longer than normal to produce and ship.
Just as we were able to get our production lines multiplied and maximized, then came the material shortages and, more specifically, a shortage in weight plates. This has impacted the production and delivery of all products, but especially our beloved strength machines that require weight plates. We take these challenges head-on at Inspire Fitness and our teams have been working around the clock for months to get product and supplies secured.
We have now entered Fall and we can see the light at the end of the tunnel, as we hope that you can too. We have products shipping daily and we are fulfilling customer orders in the order they were received.
I can promise you that our retail partners, our factory teams, and our teams here at Headquarters are doing everything in our power to get product to you as soon as possible. If you are looking for a specific machine that is out of stock on our website, please check with your local showroom. If you have questions about orders you have already placed with your local showroom, please contact them directly for those inquiries as well. In all of our transparency, we are here to help.
We understand that staying healthy is always a priority, and especially during this time. We apologize for any delays you may have experienced and promise that we are doing everything we can to speed up product delivery. Thank you for trusting us with your business! Stay well.
President of Inspire Fitness
During this time, we’re offering an extended 30-day trial to our Mobile App. Our team of Inspire Fitness trainers are delivering new daily workouts, including bodyweight and yoga workouts that don’t require any equipment. To take advantage of your 30 days of free workouts, please visit inspirefitness.com/trial. We hope that you will enjoy unlimited access to cycle, row, strider, strength, free weight, and bodyweight workouts. We look forward to working out with you!